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Privacy Policy

The company Outils OBD Facile has a showcase website and sells its products and software via the website
The site is hosted by the company OVH, located at 2 Rue Kellermann, 59100 ROUBAIX.
The Customer is informed of the applicable regulations, namely Act No. 2004-575 of 21st June 2004 to build confidence in the digital economy, amended by Act No. 2018-898 of 23rd October, 2018, the General Data Protection Regulation (GDPR: No. 2016-679), Law No. 2018-493 of 20th June, 2018 on the protection of personal data, Decree No. 2018-687 of 1st August, 2018 implementing Act No. 78-17 of 6th January, 1978, concerning data processing, data files and individual liberties.
Personal data is, within the meaning of Article 4 of the GDPR, information relating to an identified or identifiable natural person.
The Outils OBD Facile file containing Users' personal data has been declared to the CNIL and recorded under No. 1644844.
This file allows the company to:
  • Manage orders: payment, billing and delivery,
  • Manage complaints and after-sales service,
  • Manage and track the use of products ordered by the Customer,
  • Run communication campaigns,
  • Conduct research and development activities,
  • Analyse site traffic statistics for the online sales site and the showcase site,
  • Analyse statistics relating to product sales,
  • Prevent and combat computer fraud,
  • Carry out brand loyalty and prospecting activities.


Data category:
As part of the operation of the online sales site and the showcase website, the following elements are considered to be personal data:
  • Identity: title, surname, first name, postal address, delivery address, telephone number, customer email address, IP address and encrypted passwords,
  • Order data: transaction number, purchase details, purchase amount and data relating to invoice payment (payments, outstanding debts, discounts),
  • Data relating to the monitoring of commercial relations: purchase history,
  • Vehicle data: Make, model, vehicle VIN, defects present, Log file containing certain vehicle electronic data for after-sales and research/development services and photographs of the location of the OBD port in the vehicle (photograph provider pseudonym and country),
  • Payment method data: partial credit card number.
Internet users have the option of providing personal information about themselves. The provision of personal data is not essential for browsing the Site, except for the free download of the mobile app or PC software.
However, registration on the online sales Site requires the collection of certain personal information concerning Internet users by Outils OBD Facile. Internet uses who do not wish to provide the necessary information for registration will not be able to place orders on the Site.
To ensure the security and confidentiality of personal data, the company Outils OBD Facile uses networks protected by standard devices.
When processing personal data, the company Outils OBD Facile takes all reasonable measures to protect against any loss, misuse, unauthorised access, disclosure, alteration or destruction.
The personal data collected will not be transferred abroad.
Legal basis of processing 
Any personal data which you provide to us as part of account creation or the placement of an order is used for the following purposes:
  • The performance of the contract (Legal basis article 6.1.b) of the European Data Protection Regulation), namely:
    • Management of orders, payments, delivery and after-sales service. 
  • The legitimate interest of OBD Facile Tools (Legal basis Article 6.1.f) of the European Data Protection Regulation), namely to:
    • Manage and track the use of products ordered by the Customer,
    • Analyse statistics relating to product sales,
    • Run communication campaigns,
    • Analyse site traffic statistics for the online sales website and the showcase website,
    • Conduct research and development activities,
    • Prevent and combat computer fraud,
  • The Legal obligations (legal basis Article 6.1.c) of the European Data Protection Regulation):
    • the preservation of accounting documents and supporting documents (purchase orders, invoices).
  • When the user has given his consent (Legal basis: Article 6.1.a) of the European Data Protection Regulation and, where applicable, Article L. 34-5 of the Postal and Electronic Communications Code), namely:
    • For sending commercial offers by email regarding other products offered by Outils OBD Facile.
Data Recipient
  • Outils OBD Facile's customer service, billing and research and development services are recipients of all categories of data.
  • Our order delivery agents are recipients of the identity, postal and electronic addresses and telephone number of our customers.
Data retention period
  • Data required for the management of orders and billing: for the duration of the commercial relationship and ten (10) years for accounting and tax obligations,
  • Data necessary for carrying out brand loyalty and prospecting activities: throughout the duration of the commercial relation and three (3) years from the last purchase.
  • Payment method data: this data is not kept by Outils OBD Facile.
  • Commercial prospecting opposition lists data: three (3) years.
Your rights 
As a user, you have the following rights:
  • right of access (GDPR article 15)
  • right to rectification (GDPR article 16), update and to the completeness of user data
  • right to block or erase Users' personal data (GDPR article 17), when they are inaccurate, incomplete, ambiguous, out of date, or whose collection, use, disclosure or retention is prohibited
  • right to withdraw consent at any time (GDPR article 13-2c)
  • right to limit the processing of User data (GDPR article 18)
  • right of opposition to the processing of User data (GDPR article 21)
  • right to the portability of data provided by Users, when this data is the subject of automated processing based on their consent or on a contract (GDPR article 20),
  • Right to define the fate of data after your death and to choose a previously designated third party to whom the Company Outils OBD Facile should communicate (or not) your data.
  • As soon as the Company Outils OBD Facile becomes aware of the death of a User, and in the absence of instructions from the User, it undertakes to destroy their data, unless its retention proves necessary for probative purposes or to fulfil a legal obligation.
(See for more information about your rights).
To exercise these rights or for any question regarding the processing of your data in this context, you can contact the data controller: Mrs Anne KERMORVANT, 1 Rue Marguerite Perey, 56890 PLESCOP, France (Tel: +33 who is responsible for processing.
 If you feel, after contacting the company Outils OBD Facile, that your "Data Processing and Civil Liberties" rights are not respected, you can submit a complaint online to the CNIL.
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