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Frequently asked questions

Here you will find the answer to most of your questions concerning the klavkarr scanner and our EOBD-Facile car diagnostics software.

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What are the difference between the Basic Edition and the Plus Edition of EOBD-Facile?

Is the OBD2 interface compatible with my vehicle?

Which version of Windows can I use the software with?

How can I activate the Basic / Plus Edition of the EOBD-Facile software.

Does the price of the software include updates?

How many PCs can I run the Basic / Plus Edition of the EOBD-Facile software on?

Can I cancel ABS, Airbag and ESP faults with the EOBD-Facile software?

I didn't receive the software for download

How can I get my software activation key?

Where is the log file?

Can I delete the maintenance indicators on my vehicle?

How can I find the OBD connector in my vehicle?

I created a fault on my vehicle (disconnected the flow meter) but the software doesn't detect it.

Can I leave the klavkarr box permanently plugged in on my car?

Are the EOBD-Facile Basic / Plus PC License and the Smartphone Editions linked?